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No Screenshot AccessAble Help Desk Professional Edition 2.0
A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.
Price: USD $499.00;   License: Shareware (Free to Try)   File Size: 11045 KB;
Platform: W-------,

Customer Support - Help Desk - Computer Inventory - Web Enabled Help Desk - Support Requests
No Screenshot AccessAble Help Desk Client Server 2.59
A comprehensive windows and web based help desk system. Utilizes MS SQL Server on the back end. Easily record, update, and report on support requests and inventory data. The web interface consists of a combination of .asp and .html tempates. Both the windows and web applications are included in the site license. Registered users receive additional web styles.
Price: USD $599.00;   License: Shareware (Free to Try)   File Size: 5843 KB;
Platform: Windows 98, Windows, Windows 2000, Windows XP

Customer Support - Help Desk - Sql Server - Mssql - Web Enabled - Client Server Based
No Screenshot SRM Help Desk 2005 1.0
A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges. A Microsoft...

Price: USD $479.00;   License: Shareware (Free to Try)   File Size: 9777 KB;
Platform: Windows 98, Windows, Windows 2000, Windows XP

Customer Support - Help Desk - Crm - It Help Desk
Screenshot of Alchemy Help Desk Alchemy Help Desk 1.0
Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. The IT staff later can assign the request to a certain team member, check the status of a request, etc.

Price: USD $0.00;   License: Freeware   File Size: 902 KB;
Platform: Windows 2000, Windows 2003, Windows 95, Windows 98, Windows Me, Windows NT, Windows Vista, Windows XP

Network Monitor - Inventory - Inventory Software - Remote Control Software - Software Inventory - Pc Control - Nt Remote Control - Symark Software - Software Distribution - Hardware Inventory
No Screenshot Close Support Service Desk 3.01.07
Close Support Service Desk is a Windows software used by support or customer service personnel to manage service requests, incident reports and administration tasks. The free to use Express Edition of the Service Desk provides for management of organisations, people, tasks and calls and is ideally conformable to any customer service activity. The Standard Edition adds full asset management and a Knowledge Base to provide a highly functional...

Price: USD $0.00;   License: Freeware   File Size: 72192 KB;
Platform: Windows

It Help Desk - Help Desk Software - Free Help Desk Software - Free Helpdesk Software - It Support - Service Desk Software - Free Service Desk Software
No Screenshot Supportickets - Support Tickets Software 1
Supportickets is a support tickets system and knowledge management software. It can't be easier to receive trouble tickets from customers. Our support tickets system comes with 3 interfaces, External, Onsite, Integration. There is on administration from where you can reply to tickets, assign staff privileges, get statistics...It'll be It also provides management for trouble tickets and emails and providing simple yet powerful and effective...

Price: USD $19.00;   License: Shareware (Free to Try)   File Size: 556 KB;
Platform: Windows 2000, Windows, Windows 98, Linux, Mac, Palm OS 1.0, Pocket PC , Win7 x32,Win7 x64,WinMobile,WinOther,WinServer

No Screenshot BeAnywhere Support Express 1.2.2000
Professional remote support solution.Unlimited support sessions. There is no limit to how many customers you provide support service or to how many support sessions you establish.Remote control, File transfer and Chat. No software installation required. Provide immediate support to customers and colleagues without pre-installing software.Generate reports about your support activity over a defined period of time. Learn how many sessions have...

Price: USD $41.00;   License: Shareware (Free to Try)   File Size: 2857 KB;
Platform: Windows 2000, Windows, Windows XP, Windows 2003, Windows Vista

Screenshot of HelpBeam HelpBeam 1.1
HelpBeam lets you instantly connect to and control a remote computer over the Internet, across firewalls and proxies, using any browser with no installation necessary. HelpBeam is a web-based remote support service that provides a simple way for support technicians to quickly resolve online PC support requests through remote access. All the customer must do is visit the HelpBeam web site and download a small application. The support...

Price: USD $29.00;   License: Shareware (Free to Try)   File Size: 2938 KB;
Platform: Windows 2000, Windows 2003, Windows 98, Windows Me, Windows NT, Windows Vista, Windows XP

Remote Access - Remote Control - Online Support - Remote Desktop - Desktop Sharing - Remote Support - Remote Assistance - Helpbeam
No Screenshot Help Desk for IIS 2.2
Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except web browser. Open support requests via login or send an email to create a support ticket. Help Desk for IIS gives you the ability to improve productivity of...

Price: USD $199.00;   License: Shareware (Free to Try)   File Size: 9103 KB;
Platform: Windows XP, Windows, Windows 2000 , WinServer,WinVista,WinVista x64,Win7 x32,Win7 x64

Helpdesk - Help Desk - Web Based - Web-based - Support Desk - Web-based Help Desk - Web-based Helpdesk
No Screenshot ManageEngine SupportCenter Plus 6.5
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.Trouble Ticketing Automatically convert the emails sent to Help Desk...

Price: USD $0.00;   License: Freeware   File Size: 32060 KB;
Platform: Windows 2000, Windows, Windows XP

Contact Management - Knowledge Base - Workflow Management - Customer Support Software - Trouble Ticketing System - Service Level Agreement - Request Tracking - Customer Service Management Software - Self Service Portal - Sla Violation Tracking
Screenshot of ManageEngine SupportCenter Plus ManageEngine SupportCenter Plus 7
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.Trouble Ticketing Automatically convert the emails sent to Help Desk...

Price: USD $0.00;   License: Freeware   File Size: 33597 KB;
Platform: Windows 2000, Windows, Windows XP, Windows 2003, Linux

Contact Management - Knowledge Base - Workflow Management - Customer Support Software - Trouble Ticketing System - Service Level Agreement - Request Tracking - Customer Service Management Software - Self Service Portal - Sla Violation Tracking
No Screenshot Shut Up And Reboot 1.0
Easily record, update and report on users, computers, peripherals, software, user training and support issues. The optional HTTP Server allows users to request support via browser, and lets technicians update support requests and inventory information via browser, as well. The spread sheet wizard lets you create reusable layouts and apply filters using the Query Wizard before creating Excel format spread sheets.

Price: USD $0.00;   License: Shareware (Free to Try)   File Size: 3395 KB;
Platform: Windows NT , Win95, Win98, Windows2000 ,

Help Desk - Computer Inventory - Pc Support
Screenshot of AccessAble Help Desk Pro Edition AccessAble Help Desk Pro Edition 2.55
AccessAble Help Desk Pro Edition features an easy to use and attractive windows based interface as well as .asp and .html pages for quickly recording, updating or searching data via browser. The GUI in this version has been enhanced to make data entry even faster. This version now uses SMTP for emailing from the windows app - no longer relying on a particular email client to be installed The wide variety of reports include graphical and...

Price: USD $499.00;   License: Shareware (Free to Try)   File Size: 26935 KB;
Platform: Windows 2000, Windows XP

Customer Support - Help Desk - Computer Inventory - Web Enabled Help Desk - Support Requests
Screenshot of QUAD Help Desk QUAD Help Desk 2.9
QUAD Help Desk was designed to be a very simple, easy to learn, easy to use, easy to afford program for customer service. Multi user ready at no additional cost, QUAD Help Desk provides basic functionality that does not require consultants to help you install and learn the program. Your CSRs will be able to quickly record, search, update and report on calls about your products or services within minutes of installation. In addition, if you...

Price: USD $129.00;   License: Shareware (Free to Try)   File Size: 3795 KB;
Platform: Windows, Windows 98, Windows NT, Windows XP

Customer Support - Help Desk - Web Enabled Help Desk
Screenshot of Web Help Desk (Windows Server Install) Web Help Desk (Windows Server Install) 8.4.6.10
The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs. Are you using "email" and "sticky notes" on your monitor to track your help desk team's issues and requests? or STOP PAYING EXCESSIVE ANNUAL FEES for your current help desk software solution! Say "good bye" to your current,...

Price: USD $0.00;   License: Shareware (Free to Try)   File Size: 77824 KB;
Platform: Windows Vista, Windows XP

Asset Management - Customer Support - Issue Tracking - Helpdesk - Help Desk - Help Desk Software - Helpdesk Software - Customer Service - Web Helpdesk - Web Help Desk
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